Service business management software
Tracwave is built for companies that do repeat work at customer locations. Keep customers, service locations, recurring schedules, routes, technicians, visit notes, photos, quotes, invoices, and payments in one operating system instead of spreading the work across calendars, spreadsheets, texts, and paper.
A record for every customer location
Create the customer, then add each service location where work happens. Keep access notes, equipment details, service preferences, photos, quotes, invoices, and visit history attached to the right property so the office and the field are looking at the same record.
- Customer, property, and contact details in one place.
- Access instructions and location notes technicians can see on site.
- Past visits, photos, quotes, invoices, and balances tied to the location.
Recurring routes that keep generating
Set the service, price, cadence, and assigned technician once. Weekly, bi-weekly, monthly, and custom recurring visits keep appearing on the schedule, while one-time jobs can sit on the same calendar without rebuilding the route.
- Recurring visits for route-based or appointment-based teams.
- One-time jobs and repeat service on the same schedule.
- Route planning that helps you adjust the day before technicians leave.
Your field checklist, not a generic one
Build task templates around how your company actually completes work. Require notes, readings, confirmations, measurements, or photos before a technician can submit a visit, so every completed job leaves a consistent record.
- Custom checklist fields for each service type.
- Required photos and notes for job proof.
- Different templates for maintenance, inspections, repairs, and follow-ups.
Reports the customer sees, invoices you send
When the technician submits a visit, the notes, checklist results, and photos become a service report customers can review. Billing then follows the timing your business uses, whether that means invoicing on completion, monthly, or through your current payment process.
- Service reports with photos, sent from completed work.
- Monthly billing or per-visit, per customer.
- Payment links through your own provider, or your existing process.
Keep reading
Other pages that answer a specific question about Tracwave.
- FeaturesCustomer and equipment records, recurring scheduling, route views, technician checklists with photo proof, quotes, invoices, and a customer portal.
- PricingTracwave costs $0.50 per active service location per month plus a $25 base fee, waived at 150 locations. See worked monthly examples and what counts as a location.
- How it worksSet up customers and services, put recurring visits on the schedule, define what technicians must complete, then send reports and invoices from finished work.
Set up your first week of work
Create an account, add a handful of customers, and put one recurring service on the schedule. Nothing is charged until you record service.