Cookie Policy
Effective date: September 12, 2026
1. What Are Cookies?
Cookies are small text files (or similar technologies) stored on your device when you visit a website or use an online service. They help websites remember sessions, preferences, and support security.
2. How We Use Cookies
- Keep you signed in and maintain secure sessions.
- Remember preferences and improve usability.
- Protect the Service against abuse and fraud.
- Measure website use and performance, including session replay, only after you allow analytics.
- Enable core features such as authentication and payments (where applicable).
3. Types of Cookies We Use
We use the following categories of cookies:
- Essential Cookies: Required for core functionality such as secure login and session management.
- Security Cookies: Help protect accounts, detect suspicious activity, and keep the Service secure.
- Functional/Preference Cookies: Remember settings and preferences to provide a smoother experience.
- Analytics & Session Replay: For signed-in users, Analytics & Session Replay is an individual preference shared across supported Tracwave web and mobile apps. It is off until you allow the current notice. Change or withdraw it in Tracwave Settings; withdrawal stops future optional analytics and replay and does not prevent use of Tracwave. Anonymous website visitors choose through browser cookie controls. Global Privacy Control keeps optional analytics off in that browser.
4. Your Cookie Choices
- Use the Analytics preferences controls on this page to allow analytics or turn them off at any time. Saving a choice reloads this page to apply it.
- Your choice is stored in a cookie for up to one year. If that cookie expires or is cleared, analytics remain off until you choose again.
- You can also control cookies through your browser settings. Blocking essential cookies may prevent sign-in or affect payments.
5. Third-Party Cookies
Our hosting, security, payment, and analytics providers may use cookies or similar technologies. Microsoft Clarity supplies session replay; see our Privacy Policy for the data collected and Microsoft’s own uses. Your website analytics choice applies to session replay too. For signed-in users, Analytics & Session Replay is an individual preference shared across supported Tracwave web and mobile apps. It is off until you allow the current notice. Change or withdraw it in Tracwave Settings; withdrawal stops future optional analytics and replay and does not prevent use of Tracwave. Anonymous website visitors choose through browser cookie controls. Global Privacy Control keeps optional analytics off in that browser.
6. Do Not Track Signals
We treat Global Privacy Control (GPC) as a request to keep optional analytics off, even after an earlier opt-in. GPC is different from the older Do Not Track (DNT) signal, which we do not otherwise act on.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted with an updated effective date.
8. Contact Us
Questions about cookies can be sent to contact@tracwave.com.
