Tracwave pricing
Tracwave charges $0.50 per active service location per month, plus a $25 monthly base fee. The base fee disappears once you record service at 150 or more locations in a month. There are no tiers, no per-user seats, and no feature you have to upgrade to reach.
- per active service location, each month
- $0.50
- Counted once per location, however many visits you make.
- base fee below 150 locations
- $25
- Charged only in months where you record service.
- base fee at 150 locations and above
- $0
- Applied automatically. Nothing to request or negotiate.
What a month costs
| Serviced locations | Usage | Base fee | Monthly total |
|---|---|---|---|
| 0 | $0.00 | $0.00 | $0.00 |
| 80 | $40.00 | $25.00 | $65.00 |
| 149 | $74.50 | $25.00 | $99.50 |
| 150 | $75.00 | $0.00 | $75.00 |
| 200 | $100.00 | $0.00 | $100.00 |
Standard platform usage before discounts, taxes, payment processing fees, and optional add-ons.
What counts as an active service location
A service location is one customer property where you record service during the billing month. Visit the same property four times in a month and it still counts once. A customer with three properties counts as three locations in the months you service all three.
- Locations you did not service that month are not counted.
- A location is counted the first time service is recorded, not when you create the record.
- Adding customers, properties, or equipment records costs nothing on its own.
What every account includes
Pricing does not change what you can use. The account you open on your first day has the same capabilities as an account servicing hundreds of locations.
- Unlimited technicians, office users, jobs, and customer records.
- Recurring schedules, route views, and custom task templates.
- Quotes, invoices, service reports, and the customer portal.
- Photo and note capture on every completed visit.
What is billed separately
Two things sit outside the usage rate, so it is worth knowing about them before you compare totals.
- Payment processing fees, which your provider charges you directly. Tracwave does not add a percentage on top.
- Optional add-ons such as a branded subdomain for your customer portal.
- Taxes, where they apply to your business.
When you are charged
Billing runs monthly and reflects the service you actually recorded. A month with no recorded service produces no usage charge and no base fee, though any optional add-on you keep active is still billed.
- Seasonal businesses are not charged for their quiet months.
- There is no contract term and no cancellation fee.
- You can export your customer and service records at any time.
Keep reading
Other pages that answer a specific question about Tracwave.
- FeaturesExplore Tracwave features for customer records, recurring schedules, routes, technician checklists, photo proof, quotes, invoices, and customer portals.
- How it worksLearn how Tracwave works: add customers and services, schedule recurring visits, guide technicians with checklists, and send service reports and invoices.
- FAQFind answers to common Tracwave questions about pricing, recurring schedules, technician access, customer portals, payments, imports, and onboarding.
Set up your first week of work
Create an account, add a handful of customers, and put one recurring service on the schedule. Nothing is charged until you record service.