What Tracwave does
Tracwave covers the loop a recurring service business runs every week: hold the customer and location records, put the work on a schedule, tell technicians exactly what to complete, capture proof that it happened, and turn that into a report and an invoice.
Customer and location records
Everything hangs off the service location rather than the customer, because that is where the work happens. One customer can hold several properties, each with its own equipment, access notes, pricing, and history.
- Equipment records with model details and service preferences.
- Gate codes, pets, parking, and access notes technicians see on site.
- Full history of visits, photos, quotes, and invoices per location.
Recurring scheduling and routes
Set a service, its frequency, and its technician once. Tracwave keeps generating the visits, and the day view shows what is due, who owns it, and what is still open.
- Weekly, biweekly, monthly, or a custom interval per service.
- One-time jobs sit on the same schedule as recurring work.
- Route view for planning the order of a technician's day.
- Reassign or move visits without breaking the recurring pattern.
Technician checklists and proof of service
You decide what a finished visit looks like. Build a task template for each service and require the readings, notes, confirmations, and photos your own procedure calls for. A technician cannot submit until those are supplied.
- Required readings and numeric entries.
- Required photos, so every visit produces evidence.
- Per-service templates, so a filter clean and a weekly clean ask for different things.
- Mobile app for iOS and Android with the day's assigned work.
Quotes, invoices, and payments
Work that has been completed becomes something you can bill without re-entering it. Quotes convert into scheduled services, and services roll into invoices on the timing you choose.
- Per-customer pricing on the same service.
- Invoice on completion, monthly, or on your own cycle.
- Connect your own payment provider, such as Stripe, to collect through payment links.
- Keep using your existing payment process if you prefer.
Customer portal and service reports
Customers get their own view instead of asking you for updates. After a visit is submitted, the report and its photos are available to them.
- Service reports with the technician's notes and images.
- Invoice and payment history in one place.
- Quote review and acceptance.
- Optional branded subdomain for the portal.
Team roles and access
Office staff, managers, and technicians see different things. Technicians get their assigned work and the details needed on site, not your full customer book.
- Separate manager, office, and technician views.
- Technician payout tracking.
- Multi-factor authentication on accounts.
Keep reading
Other pages that answer a specific question about Tracwave.
- How it worksSet up customers and services, put recurring visits on the schedule, define what technicians must complete, then send reports and invoices from finished work.
- PricingTracwave costs $0.50 per active service location per month plus a $25 base fee, waived at 150 locations. See worked monthly examples and what counts as a location.
- Pool service softwareRun recurring pool routes with Tracwave: pool and equipment records, weekly schedules, technician checklists with water readings and photos, service reports, and billing.
Set up your first week of work
Create an account, add a handful of customers, and put one recurring service on the schedule. Nothing is charged until you record service.