Effective date: April 29, 2025
Welcome to Tracwave. We are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, store, and protect your data when you use our services, mobile apps, and website.
We collect personal information that you voluntarily provide to us when registering on Tracwave, using our platform, or contacting support. This may include your name, email, phone number, payment information, and other relevant data. We may also collect usage data automatically such as device info, IP address, and interaction data.
Tracwave uses your information to operate and improve our services, provide customer support, communicate with you, and comply with legal obligations. We may also use de-identified data for analytics, product development, and fraud prevention.
We do not sell your data. We may share your information only with service providers who help us deliver our platform, under strict confidentiality agreements. We may also disclose data if required by law, to prevent fraud, or to protect the rights of Tracwave and its users.
We use industry-standard security protocols to protect your data including encryption, secure authentication, and data access controls. However, no system is completely secure. By using our service, you acknowledge this and agree that Tracwave is not liable for unauthorized access beyond our control.
You have the right to access, correct, or delete your personal data. You may also object to certain processing or request data portability. Contact us to exercise these rights. We may retain certain data where legally necessary or for legitimate business reasons.
Our platform may contain links or integrations to third-party services (e.g., payment providers, analytics tools). We are not responsible for the privacy practices of these third parties and encourage you to review their policies separately.
Tracwave is intended solely for individuals who are 18 years of age or older. We do not permit or knowingly collect personal data from anyone under the age of 18. By using our services, you confirm that you are at least 18 years old and legally eligible to enter into binding agreements.
If we become aware that personal information has been collected from an individual under the age of 18, we will take immediate steps to delete such information and terminate the associated account. If you believe a minor has provided us with information, please contact us right away at contact@tracwave.com.
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify users via email or app notification. Continued use of the service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your data, please contact us at: contact@tracwave.com